Privacy Policy

Last Updated: November 8, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out contact forms on our website
• Call or email us for service requests
• Schedule appointments for radiator service
• Provide vehicle information for quotes
• Engage with our social media pages

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our radiator repair services
• Process service appointments and requests
• Send you service confirmations and updates
• Respond to your questions and customer service requests
• Send you marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

• With your consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Data portability (where applicable)

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

8. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.